Posted on Wednesday, Apr 26th, 2023

Empower Your Business with Global IT Helpdesk Support from Blue Summit

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A Global IT Helpdesk is a centralized support system that provides technical assistance and solutions to employees or customers of an organization across multiple geographical locations worldwide. The helpdesk is staffed with IT professionals who offer IT support 24/7 and troubleshoot technical issues such as hardware and software problems, network connectivity issues, and other technical problems.

The aim of a Global IT Helpdesk is to provide timely and effective technical support to ensure minimal disruption to the business operations and maximize productivity. It also enables organizations to standardize their IT support services across different locations, ensuring a consistent experience for all users regardless of their location.

In today's interconnected world, businesses and organizations rely heavily on technology to function effectively. From managing data and communication to software and hardware, technology is integral to most business operations. However, with the increased complexity of IT systems, issues and glitches are inevitable, and this is where a global IT helpdesk comes in.

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TESTIMONIAL

Andrew Buckland

Andrew Buckland

CFO

We engaged Blue Summitt to set up our company’s IT infrastructure when we were in the process of embarking on a large clinical trial. A number of years later, Blue Summitt remains our vendor of choice for our IT needs. It is a testament to the quality of their work that we rarely need to call them to address ongoing issues, though when we do the response is always timely and we are always able to rely on their advice.
Katherine Leisinger

Katherine Leisinger

IT Director

“Blue Summit has become a valued partner to IES. As our organization has scaled up, gone remote, and expanded internationally, they have provided strategic guidance to support our growth and changing needs. They not only provide superb day-to-day support desk services but also have served as business partners, undertaking projects like opening an office in the UK to help our expansion into Europe.”
Michelle Rodriguez

Michelle Rodriguez

Site Coordinator

“I have been working with BST and using their apps for 5 years now and it has been very helpful in managing people and time on multiple sites for our company. The customer service that we receive from BST is outstanding and personable. I would highly recommend BST to any company looking for a timekeeping system with great customer relations.”
Somesh Siripuram

Somesh Siripuram

Principle

“Blue Summit are experts in IT and Strategy Consulting as well as Process management. We have indeed loved working with them, and wish to continue on the long and successful partnership.”

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