Transforming Customer Relationships with Dynamics 365

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Microsoft Dynamics 365, also referred to as D365, is a cloud-based platform developed by Microsoft that combines enterprise resource planning (ERP) and customer relationship management (CRM) functionalities. It integrates various business functions and offers a suite of applications designed to help organizations manage their operations more efficiently.

An Overview of How D365 Works

Dynamics 365 (D365) is a comprehensive suite of business applications that combines customer relationship management (CRM) and enterprise resource planning (ERP) functionalities. It is designed to help organizations manage various aspects of their operations, including sales, marketing, customer service, finance, supply chain, and more. Here's an overview of how D365 work:

1. Cloud-Based Platform

D365 operates on the cloud, which means the software and data are hosted on Microsoft's servers rather than being installed on local machines. This cloud-based architecture provides flexibility, scalability, and easy access to the system from different devices and locations.

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